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Load Management


Water Heater Switch Program
NNEC installs load management switches on its members' water heaters which are automatically operated during peak demand periods as a means of reducing its wholesale power costs. These switches cycle water heaters off during peak periods. Usually the switch turns your water off less than two hours, while the water stays hot for up to eight hours without electricity. Members participating in the load management program receive FREE maintenance on the electrical components of your water heater as long as the switch is connected.

Sign up for a load managment switch on your electric water heater by emailing Customer Service at or calling NNEC's Customer Service Representatives at 804-333-3621 or 800-243-2860 weekdays from 8:00AM to 5:00PM. 


Air Conditioning Switch Program
NNEC has a qualified HVAC technician from Utility Partners of America (UPA) install load management switches on members' central A/C units. When electricity is in its highest demand, a signal is sent to the load management switch on your A/C that will cause the compressor to cycle off during part of this peak demand time-period. During the load control period, the A/C compressor will generally operate 50% to 60% of the time it normally runs. Your A/C fan will continue to cycle air keeping your home comfortable. You don't have to do a thing and the vast majority of participants never notice the shift in cycles or a difference in the cooling of their home. This is another way members can participate in consuming less electricity during peak demand periods. Participation is voluntary and 100% FREE. In appreciation of your involvement, you will receive a one-time $25 credit on your electric bill after the switch has been installed for an entire cooling season .

Sign up on-line for the A/C Switch Program or by calling UPA at  888-521-2595.  Call 888-521-2595 with any questions for UPA's customer service representatives.


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