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Coronavirus Response


October 1, 2020 -

With the pandemic persisting, NNEC has decided to continue its Business Continuity Plan until at least January 2021.  By carrying on with its continuity plan, the co-op will continue to adhere to social distancing practices.  Like many other local businesses, this helps to keep employees, members and our local communities safe while continuing to provide around-the-clock service and assistance.  Additionally, the co-op’s drive-thru window and after-hours dropbox will continue to be available for any interaction at the NNEC office, but our lobby will remain closed through the end of the year.


June 1, 2020 -

Because of the hardships many members have experienced from COVID-19, NNEC's Board of Directors has issued the co-op's largest-ever captial credit refund in an expedious manner.  Click here to read more. 


April 15, 2020 -

During these difficult times, NNEC has suspended delinquent disconnections and will not charge late fees to help members mitigate the current state of emergency. Unfortunately, there is some misinformation going around that electricity being used during the COVID-19 pandemic is free, which it is not. Bills are still due each month and NNEC will gladly work with members on a case-by-case basis for repayment.


April 10, 2020 -

The recent Coronavirus (COVID-19) pandemic has caused severe hardships for many small businesses and the local economy.  Many stores have been forced to temporarily close because of social distancing requirements, leaving many owners and employees in an uncertain situation.

Recently, the federal government enacted the Coronavirus Aid, Relief and Economic Security (CARES) Act as a means of offering support to small businesses who are in need of immediate assistance during these difficult times. With the CARES Act, small business owners can now apply for Paycheck Protection Program loans, which can help pay employees during the COVID-19 crisis.  The Act also offers Economic Injury Disaster loans and grants of up to $10,000, along with a Small Business Debt Relief program.

Small business owners can find out more information about the federal relief available in the CARES Act by visiting


March 25, 2020 –

The safety of our members and employees is of the utmost importance to NNEC. To help slow the spread of the COVID-19 virus, the co-op is promoting social distancing. As a result, line crews are entering the warehouse on an alternating basis to avoid gathering in large groups; employees who are able to work remotely are doing so on a rotating basis; NNEC closed its lobby to the public; and employee travel to any co-op related meeting has been cancelled for at least a month.

Additionally, if you see NNEC workers in your area, we respectfully ask members to avoid making direct contact with them. These workers are performing an essential service to our community, and their health and well-being is vital to the co-op’s operations. If you need to contact any co-op worker, we ask that you please call NNEC and we will gladly relay any message. We want to do all we can to protect our members, our employees and our communities during these challenging times.

NNEC will always be available to its members, 24 hours a day, 7 days a week. We thank everyone for their understanding and patience as we all work together to get through the current COVID-19 crisis.


March 18, 2020 –

Effective 5:00pm on March 18, NNEC's lobby will close to the public until further notice.  Members visiting the co-op should use the drive-thru window or after-hours drop box to conduct their business.


March 17, 2020 –

In response to the outbreak of Coronavirus COVID-19, Northern Neck Electric Cooperative (NNEC) is taking steps to be prepared in the event there is a significant impact from the virus in our local community.

If COVID-19 should reach our local area or the co-op office, NNEC will implement its Business Continuity Plan.  This plan is designed to help maintain the health and safety of co-op workers while ensuring that critical operations continue from a remote location.

The co-op is focused on maintaining a healthy workforce in order to help keep personnel available so the cooperative can continue to provide reliable electric service to its members.  Additionally, NNEC has suspended any travel by employees to upcoming meetings for at least the next month.

NNEC President & CEO Greg White said, “Our workers provide an essential service to our community.  We want to continue to do all we can to keep everyone as safe and healthy as possible, while working to keep the lights on for our members.”

The cooperative also recognizes the hardships that the COVID-19 crisis is currently imposing on its members and the community.  In response, NNEC has suspended service disconnects and penalty fees to help members mitigate the impact of the present state of emergency.

NNEC is encouraging everyone to wash their hands frequently, clean around workspaces often, cough or sneeze into their elbows and if they feel ill, to stay home.  NNEC is continuing to monitor this situation.

For more information about coronavirus and preventing the spread of germs, visit CDC at


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