The best way to restore outages is to prevent outages. NNEC works all year on a variety of projects and programs to reduce outages including preventative maintenance, vegetation management, and emergency planning.
If an outage does occur, our crews follow these steps:
- NNEC begins restoration at the point where the power feeds into the Cooperative’s distribution system. This could be a transmission line or a substation.
- After completing restoration at the feeds, crews then work on remaining outage problems, working from the substation out to your home or business.
- Crews correct the trouble in areas that serve the greatest number of members first and work until electricity is restored
The number 1 priority for our crews is the safety of themselves and our members. We appreciate your patience when an outage occurs as our crews work to restore the power.